How Microsoft Optimizes RAG and Agentic Workflows

Rajiv Bharadwaja, Engineering Director at Microsoft, talks about Retrieval-Augmented Generation (RAG) and its potential for real-world applications. While RAG excels at data retrieval and generation, it can struggle with factual accuracy (hallucination). Enter Agentic Workflows: a framework using intelligent agents to address this issue. These agents strategically select information and employ reasoning to enhance RAG's reliability. We'll delve into mitigating hallucination and explore how Agentic RAG automates workflows in diverse fields, including cybersecurity case management. We'll also cover how RAG can tackle complex information tasks, leading to robust automation across industries. This talk was originally delivered at Arize:Observe 2024 at Shack 15 in San Francisco on July 11, 2024.

Rajiv Bharadwaja

Microsoft

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