When building Gen AI applications, prompts are an essential component to customize applications and improve observability. This talk dives into how different personas edit, customize and build prompts within the Voiceflow AI agent platform. Denys Linkov, Head of ML at Voiceflow, covers lessons learned across UX, model selection and the building process. This talk was originally delivered at Arize:Observe 2024 at Shack 15 in San Francisco on July 11, 2024.
Denys Linkov
Voiceflow
Denys is the Head of Machine Learning at Voiceflow, ML Advisor and LinkedIn Learning Course Instructor. He's worked with 50+ enterprises in their conversational AI journey, and his Gen AI courses have helped 100,000+ learners build key skills.