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Eric Xiao Headshot

Eric Xiao, Product

10 years of building technology products, serving customers, and leading teams.

Recent posts by Eric Xiao

How to Improve LLM Safety and Reliability

 As language models (LLMs) become integral to customer-facing applications, safety is a requirement. When AI systems are trusted to provide information, guidance, and customer support, lapses in safety can…

9 minutes read
Generative AI Large Language Models LLM Evals Responsible AI
Techniques for self-improving llm evals graphic

Techniques for Self-Improving LLM Evals

LLM evaluations have become a great tool for benchmarking performance - and they’re particularly useful for times where measuring the quality of the output is complicated, like in summarization or classification, for…

8 minutes read
Generative AI Large Language Models LLM Evals